RETURNS & REFUNDS

Start your ReBound return here.

New Era Cap Company Ltd is proud to provide our customers with the finest quality products. However, if you are not completely satisfied with your purchase, simply return it unworn and unlaundered within 30 days* for a refund.
*Please note you are responsible for return delivery costs. 

Can’t find what you’re looking for? See our FAQ’s:

How do I return something?
Can I return to a store?
How long will it take to process my refund?
What do I do if my item is damaged, defective or incorrect?
It’s past the return policy, what happens now?

Christmas Returns:
Item(s) purchased between 11th October 2021 and 15th December 2021 are eligible for extended Christmas returns, item(s) need to be unused, in the original packaging and can be returned in store or online upto the 16th January 2022.