Customer Ratings and Reviews Terms of Use



By taking part in this Competition (as defined below) you accept and agree to be bound by these Official Rules and agree that all decisions of Sponsor are final and binding. These Official Rules apply only to this Competition and not to any other promotions, contests, or competitions sponsored by New Era.

SPONSOR: This Competition is sponsored by New Era Cap Company Limited, 1st Floor East, CBX2, Midsummer Boulevard, Milton Keynes, MK9 2EA, United Kingdom (“New Era” or “Sponsor”). This Competition is in no way sponsored, endorsed, administered by or associated with Instagram.

COMPETITION PERIOD: The NEW ERA RATINGS AND REVIEWS COMPETITION 2018 (the “Competition”) begins on February 15th, 2018 at 12:01 AM GMT and ends on February 16th, 2019 at 11:59 PM GMT (the “Competition Period”). New Era retains the right, in its sole discretion, to cancel the Competition at any time.

ELIGIBILITY, RESIDENCY AND AGE: The Competition is open only to legal residents of European nations who are eighteen (18) years of age or older as of the date of entry. Employees, officers, representatives or agents of New Era, Instagram Inc., their affiliated entities, and their immediate family members (spouse, parents, siblings, children, in-laws, grandparents, grandchildren) and each of their respective participating agents and their associated agencies are not eligible to enter.

HOW TO ENTER: To enter, participants must leave a valid product review on the NewEraCap.EU webpage when prompted. All entries become the sole property of the Sponsor and receipt of entries will not be acknowledged or returned. Sponsor is not responsible for lost, late, incomplete, illegible, mutilated, invalid, unintelligible, or misdirected entries; all such entries will be disqualified. No facsimiles, mechanical reproductions, alterations or forged entries are permitted. Participants may enter as many times as they wish.

PRIZES: Following the conclusion of each Competition Period, one (1) winner (the “Competition Winner”) will be eligible to claim up to twelve (12) caps with a minimum transaction value of €0.01, or Competition Winner’s equivalent in local currency. New Era will also provide Competition Winner with twelve (12) promotional codes, which can be entered upon checkout at NewEraCap.EU. The Prize is for online use only. The Competition Winner is responsible for any and all applicable expenses related to the acceptance of the prize.

SELECTING THE COMPETITION WINNER: The Competition Winner will be randomly selected by Sponsor. The odds of winning depend on the number of entries received during the Competition Period. The random selections made by New Era are final and binding.

NOTIFICATION TO WINNER: The Competition Winner will be notified by a New Era representative via Instagram within seventy-two (72) hours following the Competition Period. If a potential winner cannot be reached within forty-eight (48) hours because the message is returned undeliverable OR in the event a potential winner does not accept the prize or fails to comply with these rules and requirements, the prize will be forfeited. Upon prize forfeiture, New
Era will have sole discretion to choose another winner. The prize is non-transferable; the prize cannot be substituted for another prize; the prize cannot be sold; and the prize cannot be redeemed for cash from Sponsor. Sponsor reserves the right to substitute a prize of equal or greater value in the event a prize is unavailable. Limit one prize per person. Product purchased with the Prize must adhere to the shipping and handling guidelines found at
Each winner may be required to sign an Affidavit of Eligibility/Liability & Publicity Release where permitted by law when said winner claims his or her prize. Failure by a winner to sign any requested documents or failure by such winner to comply with any terms in these Official Rules, may disqualify such winner in New Era’s sole discretion and in such event winner will forfeit his or her interest in the prize.

CLAIMING THE PRIZE: To claim a prize, winner must have provided New Era with a valid name, email address and any additional information requested by New Era after being notified via Instagram/email. Individuals who fail to provide this information will be disqualified.

PERSONAL DATA: Participants' personal data submitted in connection with the Competition will be retained by Sponsor in order to conduct the Competition and also for the purposes of mailing information about current promotions and products of Sponsor to participants. All such personal data will be processed by Sponsor solely in accordance with its privacy policy, which can be found at Participation in the Competition is deemed consent for Sponsor to make available the winners' name (as described below), to conduct post-event publicity (as described below), and to use the winner's name and address details, voice, visual and/or audio likeness and photographs for promotional and media purposes, in each case without any further reference or recourse to, and without payment or other compensation to, the winners.

GENERAL CONDITIONS: This Competition is intended for participation in the European Union only and shall be construed only according to English law. Entrants agree the Competition is governed by English law.

Sponsor, its affiliates, partners and any other person or party associated with this Competition, are not responsible for errors, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to or alteration of entries, or failures of any kind, unauthorized human intervention, traffic congestion, incomplete or inaccurate capture of entry information (regardless of cause) or other errors of any kind, whether human, mechanical or electronic, which may occur in the distribution of prizes in this Competition. Sponsor and its affiliates and any other person or party associated with this Competition, assume no responsibility for any injury or damage to participants' or any other person's computer related to or resulting from participating in or downloading any materials relating to this Competition.
Sponsor reserves the right, in its sole discretion, to cancel, terminate, modify, or suspend this Competition without liability upon the occurrence of events or circumstances beyond its control.

Sponsor reserves the right to disqualify from the Competition, and any future competition or other promotion conducted by New Era and to take such other action as may be appropriate, any individual who, in Sponsor's reasonable suspicion, tampers or interferes with the entry process, violates these Official Rules, or acts in an unsportsmanlike or disruptive manner.

OFFICIAL RULES: For a set of Official Rules, send a self-addressed stamped envelope to: NEW ERA RATINGS AND REVIEWS COMPETITION 2018 c/o Marketing Department, New Era Cap Company Limited, 1st Floor East, CBX2, Midsummer Boulevard, Milton Keynes, MK9 2EA, United Kingdom. Requests for Official Rules must be received within one (1) week from the end of each applicable Competition Period.

WINNER’S NAME: A list of the winners may be obtained after the Sweepstakes Period by sending a self-addressed stamped envelope to NEW ERA RATINGS AND REVIEWS COMPETITION 2018 c/o Marketing Department, New Era Cap Company Limited, 1st Floor East, CBX2, Midsummer Boulevard, Milton Keynes, MK9 2EA, United Kingdom. Requests for the name of winners must be received within two (2) weeks from the end of each applicable Competition Period.